Privacy Policy

Last updated: 19/02/26

We are committed to protecting your privacy and handling your personal data responsibly and transparently, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This policy applies to enquiries, bookings and interactions relating to both Vauly Manor & Osea Leisure Park

What information we collect

We may collect and process the following personal information:

Name
Email address
Telephone number
Postal address (where relevant for bookings)
IP address and website usage data
Any information you provide when making an enquiry, booking or completing a contact form (including Facebook lead forms)

We will never collect sensitive personal information without your explicit consent.

How we use your information

We collect your data to:

Respond to enquiries about weddings, events or holiday stays
Process and manage bookings
Provide customer service and support
Improve our services and website experience
Send marketing communications where you have opted in

We will not send marketing emails unless you have given your consent. You can unsubscribe at any time.

Facebook & Online Forms

If you submit your details via Facebook or other online lead forms, your information will be used solely to respond to your enquiry, provide requested information or discuss bookings.

Data may be processed through trusted third-party platforms (such as Facebook/Meta and our internal systems) strictly for enquiry and booking management purposes.

Cookies & Website Tracking

Our website may use cookies to monitor visitor behaviour and improve user experience. Cookies do not collect personally identifiable information unless you choose to provide it. You can adjust your browser settings to refuse cookies if you prefer.

Data Security

We store personal data securely and only authorised staff have access to it. We take appropriate technical and organisational measures to protect your information from loss, misuse or unauthorised access.

How long we keep your data

We will only retain your personal information for as long as necessary to fulfil the purpose it was collected for, including legal and accounting requirements.

Your Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate information
Request deletion of your data
Withdraw consent for marketing at any time

To exercise your rights or if you have any privacy-related questions, please contact:

info@osealeisurepark.co.uk

Osea Leisure is a great holiday destination and base to explore nature’s true delights with excellent coastal and inland walks with superb access for cyclists and walkers which makes Osea Leisure Park, amongst the finest leisure parks and camp sites in Essex.

Come along and see what we have to offer!

The safari tent was fantastic — spotlessly clean, easy to use, and set on a generous plot. The café, bar and meals were a lovely added luxury. Everything was so clean that the floor inside was fine for our baby to crawl on, and the showers and toilets were immaculate.

The staff were incredibly helpful, and we loved every minute of our stay. I would definitely recommend it.

We stayed in the Treehouse for one night and it was brilliant. The whole campsite is very clean and very well kept. The tipis, shepherd’s huts and lodge tents looked brilliant too.

Barry

We decided last minute that we wanted to go camping. With grown up children who live away from home, we wanted somewhere not too far from all of us, coming from 3 different counties. This site came out as a good choice.

Darren T

We stayed on pitch 8 for three nights and had a great time. There was plenty of hot water and the showers were clean, and the site itself was spotless and peaceful, even though it was fully booked. The clubhouse has been refurbished and looks modern and welcoming, with very friendly staff. The food looked great — fish and chips were £14, which felt reasonably priced — and the bar was good too, with pints at £5.40 or £6 for premium beers. There are also some lovely walks straight from the campsite along the wall, which was a real highlight.

I was really impressed by how well maintained all the facilities were — the showers and toilets were spotless, and our mini safari tent was spacious and comfortable.My 11-year-old son and his school friends had an amazing time and were safe throughout our stay, which was very reassuring. The clubhouse and bar are thoughtfully laid out, and the ice cream station was a huge hit. The band on Saturday night was also excellent.

We have just come back from a second wonderful weekend at Osea Leisure Park and were not disappointed. Last year we camped but this time we stayed, as a large group, in the lodges, a shepherd’s hut and the tree house. We were all really impressed with the accommodation and the even more improved facilities.

Maddy

We loved this site — it’s very spacious, and the noise rules mean everything quietens down by 10pm. If it does get a little loud, it’s completely acceptable to politely ask for noise to be reduced in line with the guidelines.